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Central Intake Department
The Central Intake Department is often the first point of contact for individuals seeking support services with ASCO. We are a clinical team that provides intake, information, assessment, and referrals to clients. The process involves the completion of our intake package, to determine the appropriate services, programs and/or referrals needed to support the individual requesting information and services.
Services at ASCO are available to individuals 12 years of age or older who identify with concerns related to substance use and problem gambling. Our services are available to residents of York Region, North York, and South Simcoe.
Services Descriptions
- Provides screening, orientation, and consent to ASCO programs and services
- Completes intake package and referral to internal programs
- Receives and distributes documentation related to intake processing and initial clinical interventions as required. (Intake Form, Consent to Services, Client Handbook, Risk Assessment/Safety Plan)
- Follows-up with individual directly to provide additional information and/or external referral, if required
- Provides resources and referrals to external organization and services
- Responds to the enquiries from support personnel including health care providers, or referring organizations
- Please note: The Central Intake Department does not complete entry support for Back on Track (BOT).
- To access BOT call: 905-841-7007 ext. 333
Self-Referrals
- Call our Intake Department at: 905-841-7007 (ext.322) or 1-800-263-2288 (ext.322). Our Intake staff will gather the necessary information, including your name, age, phone number, and details about your situation designed to help our team determine if our services are right for you and provide you with information about the programs we offer; or
- Complete our secure Pre-intake Form to begin the process. NOTE: You will be redirected from this website. The confidentiality of the information you provide will be respected in adherence with the Personal Health Information Protection Act (PHIPA).
Medical Referrals
- Pleases complete the Referrals from Prescribers Form for practitioners/prescribers, and fax the complete form to: 1-844-941-1983.
