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Important Information About this Community Support Directory

ASCO’s intent with this Community Support Directory is only to provide our clients and their family and friends with alternative resources to seek the help they need, should they require it. 

Although every reasonable effort is made to present clear and accurate information, being listed here does not indicate that the service is recommended or endorsed by Addiction Services Central Ontario (ASCO). As this information is created and maintained by a variety of external sources, we recommend that you contact the organizations directly as information can change periodically without notice.

211 Central                  

Call 2-1-1 / Chat with 2-1-1 / TTY 1-888-340-1001

(Serving Toronto, Durham, Peel & York Region)

A website of over 20,000 community, health, social and related government services – a reliable resource for anyone looking for human services in Toronto, Durham, York or Peel.

Up Hub

Up Hub is York Region’s go-to online and print community resource navigator for local social services in mental health, addictions, and developmental disabilities, as well as a peer-based platform for people to share their stories and uplifting experiences to help others.

Up Hub is a project by York Support Services Network (YSSN) and is generously funded by the Ontario Trillium Foundation (OTF). 

Up Hub is designed to support you by connecting you to 400+ local services using a personalized self-assessment tool.


Whether you are searching for yourself or a loved one, ConnexOntario provides you with the right information, at the right time.

Call 1-866-531-2600   |  Email

ConnexOntario is an information and referral service, focusing on mental health, addiction and problem gambling services in the province. They support Ontarians via phone, web-chat and email 24/7. Their knowledgeable and experienced staff offer supportive listening to help you discover the resources you need from a comprehensive database. The ConnexOntario database contains Ministry of Health Care-funded and other government-funded gambling, drug, alcohol, and mental health treatment services available in Ontario, Canada.

211 Ontario

Call: 2-1-1
Toll-free: 1-877-330-3213
TTY: 844-483-9835

211 Canada

Connecting you to the help you need. Dial 2-1-1 and you will have access to an entire network of community, social and government-based services. Calls are answered by professional information and referral specialists who are trained to assess caller needs and refer callers to the most appropriate resources. This service is offered in over 200 languages.

About 211

211 is Canada’s primary source of information for government and community-based, non-clinical health and social services. The free and confidential service can be accessed 24 hours a day, in more than 150 languages, by phone, chat, text, and web. 211 helps connect people to the right information and services, making their pathway to care and resources a guided and trusted one.

211 is available by phone, chat, website, and text in different regions – dial 2-1-1 to connect to community services.

Distress Centres of Greater Toronto

408-Helpline – GTA: (416) 408 4377  – Peel: (905) 459-7777

The 408-HELP (4357) line provides telephone support to individuals in the community who are at risk and their most vulnerable. Highly-trained volunteer responders (with the support of professional staff) connect with callers 24 hours a day, 7 days a week, 365 days a year.

A team provides callers with emotional support and crisis intervention when they are socially isolated, marginalized, struggling with chronic mental health problems, in distress, attempting to navigate family violence or in need of emergency response or suicide prevention + intervention + postvention. 

Online Chat & Text (Canada Suicide Prevention Service) – 833-456-4566 Nationwide / TEXT 45645

Online Chat & Text service allows individuals in the community who are connecting with us to communicate without having to speak over the phone on one of our crisis lines. Each conversation is confidential, one-on-one and with a highly-trained and empathetic volunteer responder that is supported by professional staff.

Distress Centre Durham

Distress Centre Durham helps people in distress to cope, by providing emotional support, crisis/suicide management and community education. 

You’re not alone in this fight.  Distress Centre Durham is here for you. 24 hours a day. 7 days a week. Call if you need to talk it out.

Distress Line: 905-430-2522 & 1-800-452-0688    |    Pride Line: 1-855-87PRIDE (77433)

Text is available from your mobile phone from 2 PM to 2 AM daily and is accessed by dialing 258258.

Telecare Distress Line of Greater Simcoe

Call: 705-325-9534

Telecare Distress Line of Greater Simcoe provides anonymous and confidential telephone support 24 Hours a day 7 Days a week to individuals experiencing:

  • Emotional distress
  • Social isolation Alcohol & Drug issues
  • Grief and loss
  • Financial concerns
  • Relationship issues
  • And more…


Call: 811
TTY: 1-866-797-0007
Live Chat: Health811

Health advice made easy. Connect with a registered nurse day or night for free, secure and confidential health advice.

Access safe, high-quality care and avoid unnecessary visits to the emergency room. This service is an easy way to get connected to care you or your loved ones need, but it does not replace your other touch point with your health care provider. In a medical emergency call 911 immediately.